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Tamem (Tom) Jalallar

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IT Systems Administrator & Technical Lead focused on identity, endpoint management, and automation across Windows and macOS in enterprise environments.

6+ Years EnterpriseExecutive/VIP SupportOkta • Entra • IntuneAutomation-first Operations
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Tom Jalallar

IT Systems Admin

Parsippany, NJ • Windows + macOS Enterprise

FocusIdentity, endpoint, automation
PlatformsOkta, Entra ID, Intune, Kandji, Jamf
StyleSecure-by-default & scalable workflows
ImpactAutomated onboarding + compliance; reduced manual effort
StrengthsVIP support, incident leadership, AV production
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About Me

profileMotivated IT Person

Tamem (Tom) Jalallar

IT Systems Administrator / Technical Lead

I'm a IT Systems Administrator and Technical Lead with 6+ years of enterprise experience supporting executive leadership, improving reliability, and building repeatable systems. I specialize in identity & access management, modern endpoint management, and automation across Windows and macOS. I care about secure-by-default solutions, clean user experiences, and operational consistency. Detailed case studies are available upon request due to confidentiality.

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Tech Stack

IdentityEndpointAutomationOperations
skill

Okta

skill

Microsoft Entra ID (Azure AD)

Projects

A few things I’ve built or led—focused on reliability, automation, and clean operations.

Compliance Kiosk App (macOS)

Compliance Kiosk App (macOS)

macOS, SwiftUI, Workflow Automation

Access & User Audit Automation

Access & User Audit Automation

PowerShell, Active Directory, Reporting

Draft Analytics Toolkit (Public / Personal)

Draft Analytics Toolkit (Public / Personal)

Data Processing, Visualization, Automation

Experience

Roles, impact, and education highlights.

WPP

IT Systems Administrator | Sep 2018 - Present

  • Primary escalation lead for executive-level and enterprise incidents; trusted for high-impact issues.
  • Administer identity and endpoint platforms across large user populations (Okta, Entra ID, Intune, Kandji, Jamf, ABM).
  • Build PowerShell automation and repeatable workflows to improve compliance, reliability, and support efficiency.

Ogilvy

AV & VIP Support | Sep 2018 - Present

  • Dedicated IT and AV/VIP support for leadership and agency teams in high-visibility environments.
  • End-to-end AV production for town halls, leadership sessions, and client-facing events.
  • Contribute to documentation, process improvements, and cross-team troubleshooting standards.

Seton Hall University

Dual Bachelor's Degree — Economics & Marketing |

    Contact

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    Email: tjalallar@att.netLocation: Parsippany, NJ

    What to expect

    • 15-30 minute intro call (or longer if needed)
    • IT Systems / Endpoint / IAM / Automation focus
    • Happy to discuss enterprise roles and contract work

    Prefer async? Email me a quick summary of what you're looking for and I'll respond ASAP.